Expert Technical Advice

We can we help you with:

working together

  • Learning/Training
  • Cost estimates
  • Troubleshooting & Maintenance
  • Sources of equipment (local vs. shipped)
  • Solar vs. Generator vs. UPS
  • Communication Options — radio, cell phones, satellite phones & data terminals
  • Safety and reliability issues

Why use our service?

  • Our advice is personalized to Language Development and Bible Translation situations. We understand where you live!
  • You don’t have the same needs as backpackers or folks running “Grid Tied” systems

How much does it cost?

  • Your initial consultation for 8 working days is free. We strive to define and solve the problem with you as quickly as possible within that period.
  • More extended interactions incur a fee of $20 per month (30 days) of ongoing consultation. You will be asked for a payment method to begin billable consulting. Once your questions have been resolved, all consulting fees will end.

How to get our advice

  • Email
    power_systems@sil.org for help with electrical power issues
    comm_systems@sil.org for help with radios, satellite phones, BGANs and cell phone repeaters
    field_systems@sil.org for help with more general questions or if you’re not sure
  • Web – power.sil.org
    Start at the Self-Help page. Also check out the Blog and Store sections.
  • Walk-in – LSC building on the  JAARS Campus, Waxhaw, NC, USA
  • On-site installation and support – we can come to you (fee-based)